VIDEO : Whole Foods Faces Food Shortages

A Whole Foods store in Houston. Bettina Elias Siegel Whole Foods employees say stores are suffering from food shortages because of a newly implemented inventory-management system called order-to-shelf, or OTS. Whole Foods says the system reduces unnecessary inventory, lowers costs, and frees up employees to focus on customer service. Employees acknowledge that less food is spoiling in storage rooms, but they describe OTS as a "militaristic" system that crushes morale and leads to many items being out of stock. "Last week, we ran out of onions and potatoes twice," an employee of a Brooklyn Whole Foods store said.