Kylie Jenner's Kylie Cosmetics, which sells the popular Kylie Lip Kits, received an F grade from the Better Business Bureau following customer complaints. The grade was changed to a C, then a B-, then to nothing. The Bureau said Kylie's company is working with them to resolve the complaints and that a new rating will be issued after review. The star said she has sold "millions of Lip Kits" and that any complaints "have been addressed in a timely manner." The Bureau stated, "The company replied that because their product is shipped in highly recognizable packaging, they feel that packages are being vandalized or stolen," BBB stated.